Patient Case Coordinator

Direct Staffing Inc; Monroeville (Allegheny County); On-site; USD 22,000 - 30,000; Full time

Job summary

A staffing company is seeking a Patient Case Coordinator to manage inbound patient calls offering affordable options. The ideal candidate will have at least 2 years of customer service experience and strong data entry skills. Responsibilities include handling high volume calls, using Call Guide, and processing enrollment forms. This role offers a schedule of 11:30 a.m. to 8:00 p.m., Monday to Friday, with a possibility of a long-term position based on performance.

Qualifications

• 2+ years of Customer Service experience required.
• Strong Data Entry skills and Microsoft Office knowledge necessary.
• Excellent phone communication skills needed.

Responsibilities

• Handle high volume inbound customer calls.
• Utilize Call Guide for assistance.
• Document data entry for tracking purposes.
• Process incoming enrollment forms for the program.
• Excellent verbal and written communication
• Strong interpersonal and organizational skills

Skills

Customer Service Experience

Data Entry

Effective Communication

Problem Solving

Education

High School Diploma/GED

Tools

Microsoft Office

Job description

Kelly Services in partnership with Nissan is currently seeking high skilled individuals to fill Production Technician openings at the Nissan manufacturing plant located in Canton, MS.

Job Description

The Patient Case Coordinator will be taking inbound calls from patients offering affordable options.

Duties and Responsibilities

• Must have Customer Service Experience answering high volume inbound Customer calls.
• Call Guide use
• Data Entry documentation
• Process incoming enrollment forms for program
• Excellent verbal and written communication
• Strong interpersonal and organizational skills

Experience Education

• High School Diploma/GED
• Previous experience in a related position.
• Must possess strong Microsoft Office knowledge.
• Must be a team player and demonstrate effective communication and problem solving skills
• Customer Service Experience

Terms of Assignment

Hours of assignment 11:30 a.m. - 8:00 p.m. Monday – Friday. Training - first two weeks schedule will be 8:30 a.m. - 5:00 p.m. Length of assignment 6 months assignment could be extended past 90 days. Could be temporary to permanent placement based on performance.

Qualifications

1. 2+ years of Customer Service experience
2. Strong Data Entry skills/Microsoft Office
3. Excellent phone skills

Additional Information

All your information is kept confidential as per EEO standards.

Why is this a great opportunity? The answer is simple…working at our client is more than a job; it’s a career. The opportunities are diverse whether you are right at the start of your career or whether you are looking for new challenges this is the job for you, so be quick and apply now!