Customer Care Pro: Order Support & Resolution

PeopleShare by PROMAN; Warminster Township (Bucks County); On-site; USD 52,900,000 - 55,104,000; Full time

Job summary

PeopleShare in Warminster, PA is hiring a Customer Service Representative to work across departments. The role requires a customer-focused, detail-oriented, organized and efficient approach to daily tasks. Responsibilities include processing orders and modifications, handling inquiries, and keeping thorough records of interactions.

Salesforce familiarity is a plus. Required: a high school diploma or GED, ability to stay calm under pressure, comfort with computers, and prior customer-support

Qualifications

• High school diploma or GED required.
• Ability to stay calm under pressure.
• Comfortable using computers and basic software.
• Experience in customer support preferred.

Responsibilities

• Process orders, modifications, and escalating complaints across several communication channels.
• Acknowledging and resolving customer complaints quickly.
• Processing orders, forms, applications, and requests.
• Keeping records of customer interactions, transactions, comments, and complaints.

Skills

Customer focus

Detail oriented

Organized

Efficient

Salesforce familiarity

Education

High School Diploma

Tools

Salesforce

Job description

PeopleShare in Warminster, PA is hiring a Customer Service Representative to work across departments. The role requires a customer-focused, detail-oriented, organized and efficient approach to daily tasks. Responsibilities include processing orders and modifications, handling inquiries, and keeping thorough records of interactions.

Salesforce familiarity is a plus. Required: a high school diploma or GED, ability to stay calm under pressure, comfort with computers, and prior customer-support