Customer Care Pro: Growth, Mentorship & Weekend Perks

Associated Bank - Corp; Hales Corners (WI); In loco; USD 23.000 - 36.000; Tempo pieno

Vantaggi offerti da questo lavoro

Sunday off

$50 Saturday bonus

On-site activities

Descrizione del lavoro

Associated Bank is seeking a Customer Care Representative to be the friendly, knowledgeable voice for our customers. You will respond to inquiries by phone and email, troubleshoot issues, and provide financial guidance with empathy and professionalism.

The role includes opportunities to grow, mentor colleagues, and contribute to a team that values excellence and collaboration. This on-site position offers competitive pay and benefits.

Competenze

• High school diploma or equivalent.
• Less than 2 years of customer service experience in banking, retail, food service, insurance, telemarketing, or sales.

Mansioni

• Respond to customer inquiries via phone and email with prompt, courteous, and accurate service.
• Troubleshoot and resolve complex account or technical issues using available tools and resources.
• Promote Associated Bank products and services that meet customers' needs.
• Mentor and train new team members to ensure high-quality service delivery.

Conoscenze

Bilingual English/Spanish

Formazione

High school diploma or equivalent

Descrizione del lavoro

Associated Bank is seeking a Customer Care Representative to be the friendly, knowledgeable voice for our customers. You will respond to inquiries by phone and email, troubleshoot issues, and provide financial guidance with empathy and professionalism.

The role includes opportunities to grow, mentor colleagues, and contribute to a team that values excellence and collaboration. This on-site position offers competitive pay and benefits.