Customer Care & Order Management Specialist

Oliver Healthcare Packaging; Trevose (PA); Vor Ort; USD 40.000 - 60.000; Vollzeit

Zusammenfassung

Oliver Healthcare Packaging seeks a Customer Care Representative to provide customer service, project and account management support to internal and external customers. This role ensures timely processing of orders and realistic delivery dates, while building long-term relationships with customers and stakeholders.

You will coordinate with cross-functional teams to meet customer needs, manage multiple projects, and maintain precise data in CRM/ERP systems using Microsoft Office.

Qualifikationen

• 4-year degree in Business related field or comparable experience.
• 2 years of related customer service, sales or account management experience or equivalent combination.

Aufgaben

• Provide customer service, project management and account management support to internal and external customers.
• Ensure timely processing of orders and accurate delivery dates.
• Develop long-term relationships with assigned customers and key stakeholders.
• Liaise between customers and cross-functional internal teams to ensure timely and successful delivery of orders.

Ausbildung

Bachelors in business or related field

Tools

CRM systems

ERP systems

Microsoft Office

Jobbeschreibung

Oliver Healthcare Packaging seeks a Customer Care Representative to provide customer service, project and account management support to internal and external customers. This role ensures timely processing of orders and realistic delivery dates, while building long-term relationships with customers and stakeholders.

You will coordinate with cross-functional teams to meet customer needs, manage multiple projects, and maintain precise data in CRM/ERP systems using Microsoft Office.