Customer Care & Order Management Specialist

Oliver Healthcare Packaging; Grand Rapids (MI); Vor Ort; USD 42.000 - 62.000; Vollzeit

Zusammenfassung

Oliver Healthcare Packaging is seeking a Customer Care Representative to deliver outstanding customer service, manage projects and support account management for internal and external customers. You will ensure timely processing of orders, confirm delivery dates, and nurture long-term relationships with key stakeholders.

The role interfaces with cross-functional teams to meet customer needs. Requires a 4-year business degree or equivalent experience and at least 2 years in customer service,

Qualifikationen

• 4-year degree in business field or equivalent experience.
• 2 years of related customer service, sales or account management experience.

Kenntnisse

Customer orientation

Teamwork

Partnership development

Independent work

Communication (written)

Communication (verbal)

Active listening

Interpersonal flexibility

MS Office

CRM

ERP

Data entry

Business applications

Multitasking

Presentation skills

Ausbildung

4-year degree in Business related field, or comparable experience

Tools

MS Office

CRM

ERP

Jobbeschreibung

Oliver Healthcare Packaging is seeking a Customer Care Representative to deliver outstanding customer service, manage projects and support account management for internal and external customers. You will ensure timely processing of orders, confirm delivery dates, and nurture long-term relationships with key stakeholders.

The role interfaces with cross-functional teams to meet customer needs. Requires a 4-year business degree or equivalent experience and at least 2 years in customer service,