Onsite Customer Care & Order Management Specialist

Oliver Healthcare Packaging; Anaheim (CA); On-site; USD 34,000 - 37,000; Full time

Job summary

Oliver Healthcare Packaging in Anaheim, CA is seeking a Customer Care Representative to provide customer service, project management, and account management support onsite. The role emphasizes timely order processing, accurate delivery dates, and building long-term customer relationships.

Requirements include a 4-year Business-related degree (or equivalent experience) and 2 years of related experience, along with strong communication and proficiency in CRM/ERP systems.

Qualifications

• 4-year degree in Business-related field or comparable experience.
• 2 years of related customer service, sales or account management experience.
• Proficient in Microsoft Office and CRM/ERP systems.
• Strong written and verbal communication skills.
• Ability to manage multiple projects and meet deadlines in a fast-paced environment.

Responsibilities

• Provide customer service, project management, and account management support.
• Ensure timely processing of orders and accurate delivery dates.
• Develop long-term relationships with customers and key stakeholders.
• Liaise between customers and cross-functional internal teams to ensure delivery.

Skills

Customer service

Communication

Teamwork

Problem solving

Detail orientation

Education

Bachelors degree in Business or related field

Tools

CRM

ERP

MS Office

Job description

Oliver Healthcare Packaging in Anaheim, CA is seeking a Customer Care Representative to provide customer service, project management, and account management support onsite. The role emphasizes timely order processing, accurate delivery dates, and building long-term customer relationships.

Requirements include a 4-year Business-related degree (or equivalent experience) and 2 years of related experience, along with strong communication and proficiency in CRM/ERP systems.