Customer Care & Operations Specialist – Mon–Fri 8h

National Seating & Mobility, Inc.; Charlotte (NC); Presencial; USD 21.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Company paid holidays

401k Match

Tuition reimbursement

Education assistance

Descripción de la vacante

National Seating & Mobility, Inc. is seeking a full-time administrative support specialist in Charlotte, NC. The role focuses on answering phone calls, coordinating orders with branch staff, clinicians, and caregivers, and performing data entry to maintain accurate client and equipment information.

The position operates on day shifts, Monday through Friday, with competitive pay and opportunities to grow within NSM's mission to provide 360-degree mobility solutions for clients.

Formación

• Strong organizational skills and attention to detail.
• Ability to handle phone inquiries professionally.
• Experience with data entry and clerical tasks.
• Ability to coordinate with branches, clients, clinicians and caregivers.

Responsabilidades

• Answer phone calls and manage phone requests and inquiries in a helpful and professional manner.
• Order management, coordinating with branch staff, clients, clinicians, and care givers.
• Assists in completion of work orders which may involve but is not limited to verification that all necessary client information is documented, equipment detail entry, and verification of eligibility for funding.
• Performs a variety of data entry, clerical support tasks, assists with physical inventory, and accepts delivery of goods when necessary.

Conocimientos

Organizational Skills

Customer/Client Focus

Educación

High School Diploma or GED

Descripción del empleo

National Seating & Mobility, Inc. is seeking a full-time administrative support specialist in Charlotte, NC. The role focuses on answering phone calls, coordinating orders with branch staff, clinicians, and caregivers, and performing data entry to maintain accurate client and equipment information.

The position operates on day shifts, Monday through Friday, with competitive pay and opportunities to grow within NSM's mission to provide 360-degree mobility solutions for clients.