Client Care & Scheduling Specialist (Mobility Solutions)

National Seating & Mobility, Inc.; New York (NY); Hybrid; USD 38,000 - 52,000; Full time

Benefits offered by this job

401k

Long Term Disability

Tuition Reimbursement

Job summary

National Seating & Mobility, Inc. is seeking an organized administrative assistant to join our professional office team.

You will answer calls, manage inquiries, coordinate client appointments, and support data entry, filing, and basic tasks to keep operations running smoothly. You will interact with clients, clinicians, and caregivers, maintain accurate records, and assist with inventory and ongoing training as needed.

Qualifications

• High School Diploma or GED required.
• Strong organizational skills.
• Customer/client focus and communication abilities.

Responsibilities

• Answer phone calls and manage phone requests and inquiries in a helpful and professional manner.
• Coordinate with branch staff and clients/caregivers to set client/referral source evaluation, delivery and repair appointments.
• Assist in completion of work orders; verify client information, equipment details, and funding eligibility.
• Perform data entry, filing, and document organization.
• Assist with inventory and clerical support for inventory documentation.
• Maintain regular attendance and professional conduct as directed by branch leadership.

Skills

Organizational Skills

Customer/Client Focus

Education

High School Diploma or G.E.D.

Job description

National Seating & Mobility, Inc. is seeking an organized administrative assistant to join our professional office team.

You will answer calls, manage inquiries, coordinate client appointments, and support data entry, filing, and basic tasks to keep operations running smoothly. You will interact with clients, clinicians, and caregivers, maintain accurate records, and assist with inventory and ongoing training as needed.