Client Care & Order Support Specialist

Commercial Vehicle Group; La Crosse (WI); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Company paid holidays

401k Company Match

Tuition Reimbursement and Education  

Education Assistance

Job summary

National Seating & Mobility (NSM) in Wisconsin seeks a dedicated full-time team member for an 8-hour day shift, Monday–Friday. The role involves phone support, order coordination with branches, clients, clinicians, and care givers, plus processing work orders and maintaining accurate client and equipment records.

The position also includes data entry, clerical tasks, inventory support, and receiving deliveries.

Qualifications

• High School Diploma or GED.
• Organizational Skills.
• Customer/Client Focus.

Responsibilities

• Answer phone calls and manage phone requests and inquiries in a helpful and professional manner.
• Order management, coordinating with branch staff, clients, clinicians, and care givers.
• Assists in completion of work orders including documenting client information, equipment details, and funding eligibility.
• Performs data entry, clerical support tasks, assists with inventory, and accepts delivery of goods.

Job description

National Seating & Mobility (NSM) in Wisconsin seeks a dedicated full-time team member for an 8-hour day shift, Monday–Friday. The role involves phone support, order coordination with branches, clients, clinicians, and care givers, plus processing work orders and maintaining accurate client and equipment records.

The position also includes data entry, clerical tasks, inventory support, and receiving deliveries.