Client Services & Order Support Specialist

Talentify; Fenton (MO); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

401k

Long Term Disability (company paid)

Tuition reimbursement

Job summary

National Seating & Mobility is seeking a dedicated administrative assistant to support branch operations. The role involves answering phones, coordinating appointments with clients and clinicians, handling work orders, and data entry to ensure accurate records.

The position emphasizes strong communication, organization, and client focus, with opportunities to learn NSM policies and participate in ongoing training. A positive, professional in-office environment is provided.

Qualifications

• High School Diploma or GED required.
• Strong communication skills, both written and verbal.
• Proficient with computers and basic office software.
• Excellent organization and attention to detail.
• Customer-focused with professional phone manners.

Responsibilities

• Answer phone calls and manage inquiries professionally.
• Coordinate with branch staff and clients to set appointments.
• Complete work orders and verify client information and funding eligibility.
• Enter data, scan documents, and file records.
• Assist with inventory and prepare inventory documentation.
• Pursue ongoing education on NSM policies and procedures.
• Conduct follow up calls efficiently and professionally.
• Perform related duties as assigned by branch leadership.
• Maintain regular and reliable attendance.
• Uphold professional standards and support the team.

Skills

Communication Proficiency

Computer Proficiency

Organizational Skills

Customer/Client Focus

Education

High School Diploma or GED

Job description

National Seating & Mobility is seeking a dedicated administrative assistant to support branch operations. The role involves answering phones, coordinating appointments with clients and clinicians, handling work orders, and data entry to ensure accurate records.

The position emphasizes strong communication, organization, and client focus, with opportunities to learn NSM policies and participate in ongoing training. A positive, professional in-office environment is provided.