Customer Care & Office Support Specialist

CBT; Sidney (OH); On-site; USD 32,000 - 52,000; Full time

Job summary

CBT Sidney is seeking an organized receptionist/administrative support professional to join our Sidney, OH team. You will handle calls, greet visitors, manage appointments, and support sales and accounting activities to keep operations running smoothly.

The role emphasizes accuracy, strong communication, and the ability to balance multiple tasks in a fast-paced office environment. A High School diploma and experience with Microsoft Office are required.

Qualifications

• High School Diploma or Equivalent is required.
• Three to five years of administrative or sales support experience is preferred.
• Proficient in Microsoft Office; Word and Excel experience is expected.
• Clear written and verbal communication; strong proofreading skills.
• Ability to manage multiple tasks and changing priorities with analytical skills.

Responsibilities

• Answer telephone calls and take accurate messages.
• Greet visitors and direct them to the correct destination.
• Maintain 100% phone coverage during business hours.
• Assist with scheduling appointments and conference room bookings.
• Support inside and outside sales and coordinate with accounting on returns.

Skills

Communication skills

Multitasking

Attention to detail

Active listening

Education

High School Diploma or Equivalent

Tools

Microsoft Office

Word

Excel

Job description

CBT Sidney is seeking an organized receptionist/administrative support professional to join our Sidney, OH team. You will handle calls, greet visitors, manage appointments, and support sales and accounting activities to keep operations running smoothly.

The role emphasizes accuracy, strong communication, and the ability to balance multiple tasks in a fast-paced office environment. A High School diploma and experience with Microsoft Office are required.