Client Care & Sales Support Specialist

CBT Company; Springboro (OH); Hybrid; USD 42,000 - 60,000; Full time

Job summary

CBT Company seeks a Sales Coordinator to ensure focused communication with clients and vendors. You will resolve inquiries, support the sales process, and assist with administrative tasks essential to orders and presentations.

The role requires strong MS Office skills, 3–5 years in sales support, and the ability to work onsite and offsite. High school diploma or equivalent is required.

Qualifications

• Three to five years of administrative or sales support experience.
• Proficiency in Microsoft Office suite and ability to learn other software.
• Clear written and verbal communication with active listening.

Responsibilities

• Expedite and follow up on new and existing orders, verify pricing and part numbers.
• Process returns and credits and respond to client inquiries.
• Answer calls, relay messages, and gather information for responses.
• Assist with information gathering to resolve business issues.
• Prepare correspondence, reports, or presentations from drafts.
• Collaborate with shipping to ensure timely product shipments.
• Compile weekly reports for customers and set up new part numbers.

Skills

Excellent communication

Organizational skills

Multitasking

Customer service

Time management

Team player

Detail oriented

Education

High School Diploma or GED

Some college or degree preferred

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

CRM software

Job description

CBT Company seeks a Sales Coordinator to ensure focused communication with clients and vendors. You will resolve inquiries, support the sales process, and assist with administrative tasks essential to orders and presentations.

The role requires strong MS Office skills, 3–5 years in sales support, and the ability to work onsite and offsite. High school diploma or equivalent is required.