Customer Care & Office Manager - Insurance Support

State Farm; Madison (AL); On-site; USD 32,000 - 44,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Parental leave

Training & development

Vision insurance

401(k) matching

Bonus based on performance

Competitive salary

Dental insurance

Job summary

State Farm is seeking a customer care representative to deliver friendly, helpful service to our customers. As an assistant office manager, you will communicate insurance products, assist with claims and billing, and help build lasting relationships within the agency.

You should be energetic, self-motivated, detail oriented, and possess a great attitude. Training and development are provided, and you can pursue licensing for property and casualty insurance to advance your career.

Qualifications

• Customer service experience preferred.
• Willingness to learn.
• Ability to effectively relate to customers.
• The ability to get licensed with property and casualty insurance.

Responsibilities

• Answer phones, meet with customers, follow up on tasks, emails, and voicemails.
• Solve customer issues, answer questions, help with claims and billing issues, and create great experiences.
• Maintain a strong work ethic with a total commitment to success each and every day.
• Work alongside your office’s team to ensure successful long-lasting customer relationships.

Skills

Customer service

Communication

Relationship building

Licensing readiness

Job description

State Farm is seeking a customer care representative to deliver friendly, helpful service to our customers. As an assistant office manager, you will communicate insurance products, assist with claims and billing, and help build lasting relationships within the agency.

You should be energetic, self-motivated, detail oriented, and possess a great attitude. Training and development are provided, and you can pursue licensing for property and casualty insurance to advance your career.