Client Services Specialist - Insurance Office

Shannonteolis; Charleston (SC); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Simple IRA

Salary plus commission/bonus

Paid time off (vacation and personal/s

sick days

Growth potential/Opportunity for avanc

Job summary

State Farm independent contractor agent is seeking a customer-focused individual to establish lasting relationships with clients in a sales and service capacity. You will respond to inquiries regarding insurance availability, coverages, policy changes, transfers, claims, and billing, while educating customers about suitable options.

Responsibilities include providing prompt, accurate service, following up with clients, and maintaining a high standard of professionalism.

Qualifications

• Excellent communication skills - written, verbal and listening.
• People-oriented and customer-focused.
• Organizational skills and the ability to multi-task.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service, including inquiries about insurance availability, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review to educate customers about insurance options.
• Maintain a strong work ethic with a total commitment to success each day.

Skills

Communication

People skills

Organization

Self-motivation

Detail-oriented

Problem solving

Customer service

Accuracy & timeliness

Team player

Multitasking

Job description

State Farm independent contractor agent is seeking a customer-focused individual to establish lasting relationships with clients in a sales and service capacity. You will respond to inquiries regarding insurance availability, coverages, policy changes, transfers, claims, and billing, while educating customers about suitable options.

Responsibilities include providing prompt, accurate service, following up with clients, and maintaining a high standard of professionalism.