Customer Care Manager - State Farm Agent Team Member

Bindu Verma - State Farm Agent; Princeton (NJ); Hybrid; USD 45,000 - 65,000; Full time

Benefits offered by this job

Company paid travel incentive for high

Free Telehealth

Paid time off

Profit sharing

Wellness resources

401(k)

401(k) matching

Bonus based on performance

Job summary

Bindu Verma - State Farm Agent in Princeton, NJ is seeking a FULLY LICENSED and SEASONED team member with STATE FARM experience to enhance our office. This role is remote/hybrid and focuses on service, claims review, and building a strong book of business within policy guidelines.

This position emphasizes integrity, punctuality, and reliable communication with customers, prospects, and colleagues in a friendly, high-energy environment. Flexible work-from-home options available.

Qualifications

• Licensed in Life, Property & Casualty (P&C) required.
• Prior State Farm experience within last 12 months preferred.
• Must be available 9AM–5PM Eastern Time.

Responsibilities

• Service existing policyholders.
• Review claims and customer requests.
• Interact with customers and prospects professionally and ethically.
• Grow book of business with integrity.
• Respond to prospective customers in a timely fashion.

Skills

Bi-lingual Spanish

Customer service

Job description

Benefits:

• Company paid travel incentive for high performers
• Free Telehealth
• Paid time off
• Profit sharing
• Wellness resources
• 401(k)
• 401(k) matching
• Bonus based on performance

Our State Farm agency is located in Princeton and we are a fun and vibrant office.

We are looking for a FULLY LICENSED and SEASONED team member with STATE FARM experience to enhance our team. This position is remote/ hybrid. Our ideal hire is an honest, hard working and punctual person who can manage customer expectations within company guidelines.

Please note that ONLY LICENSED CANDIDATES with prior STATE FARM experience will be considered.

QUALIFICATIONS:

1. NEED to be currently licensed in Life, Property and Casualty.
2. NEED to have prior State Farm experience within last 12 months
3. Spanish language bi-lingual skills preferred.
4. Need to be available for work 9A-5P Eastern Time.

DUTIES:

1. Service existing policyholders.
2. Review claims and customer requests.
3. Interact with customers and prospects professionally and ethically.
4. Grow book of business with integrity.
5. Respond to prospective customers in a timely fashion.

Flexible work from home options available.