Customer Care Manager - State Farm Agent Team Member

Bindu Verma; Princeton (NJ); Hybrid; USD 45,000 - 55,000; Full time

Benefits offered by this job

Travel incentive

Telehealth

Paid time off

Profit sharing

Wellness resources

401(k)

401(k) matching

Performance bonus

Job summary

Bindu Verma's State Farm agency in Princeton, NJ is seeking a fully licensed and seasoned Customer Care Manager to join in a hybrid capacity. You will service existing policyholders, handle claims review, and respond to customer requests within company guidelines.

Spanish bi-lingual skills are preferred; must hold Life, Property and Casualty licenses and have State Farm experience within the last 12 months.

Qualifications

• Must be currently licensed in Life, Property and Casualty.
• Must have State Farm experience within the last 12 months.
• Spanish language bi-lingual skills preferred.

Responsibilities

• Service existing policyholders.
• Review claims and customer requests.
• Interact with customers and prospects professionally and ethically.
• Grow book of business with integrity.
• Respond to prospective customers in a timely fashion.

Skills

Customer service

Bilingual Spanish

Punctual & reliable

Interpersonal skills

Education

Life, Property and Casualty license

Job description

Customer Care Manager - State Farm Agent Team Member

Full Time in Hybrid - US

Responsive recruiter Replies within 24 hours

Benefits

• Company paid travel incentive for high performers
• Free Telehealth
• Paid time off
• Profit sharing
• Wellness resources
• 401(k)
• 401(k) matching
• Bonus based on performance

Our State Farm agency is located in Princeton and we are a fun and vibrant office.

We are looking for a FULLY LICENSED and SEASONED team member with STATE FARM experience to enhance our team. This position is remote/ hybrid. Our ideal hire is an honest, hard working and punctual person who can manage customer expectations within company guidelines.

Please note that ONLY LICENSED CANDIDATES with prior STATE FARM experience will be considered.

QUALIFICATIONS

• NEED to be currently licensed in Life, Property and Casualty.
• NEED to have prior State Farm experience within last 12 months
• Spanish language bi-lingual skills preferred.
• Need to be available for work 9A-5P Eastern Time.

DUTIES

• Service existing policyholders.
• Review claims and customer requests.
• Interact with customers and prospects professionally and ethically.
• Grow book of business with integrity.
• Respond to prospective customers in a timely fashion.

Flexible work from home options available.

Compensation $45,000.00 - $55,000.00 per year