Customer Service & Dispatch Specialist

Ultimate Staffing; Fullerton (CA); On-site; USD 26,139 - 37,229; Full time

Job summary

A leading staffing agency is hiring for a Sr. Business Solutions Director, Team Lead in California. The role emphasizes customer service and dispatch duties, requiring a positive attitude and excellent communication skills. Ideal candidates should be adept at multi-tasking and handling stress. This entry-level, full-time position offers a pay rate of $23.00/hr. Applicants from all backgrounds are encouraged to apply, reflecting a commitment to equal opportunity and diversity.

Qualifications

• Must have a pleasant and professional attitude.
• Able to build rapport with customers.
• Capacity to manage frequently-changing priorities.

Responsibilities

• Handle customer retention proactively.
• Efficiently manage customer service inquiries.
• Dispatch technicians and monitor their hours.

Skills

Positive attitude

Customer-centric mindset

Ability to handle stress

Excellent communication skills

Detail oriented

Multi-tasking

Proficient in Microsoft Word, Excel, and Outlook

Job description

A leading staffing agency is hiring for a Sr. Business Solutions Director, Team Lead in California. The role emphasizes customer service and dispatch duties, requiring a positive attitude and excellent communication skills. Ideal candidates should be adept at multi-tasking and handling stress. This entry-level, full-time position offers a pay rate of $23.00/hr. Applicants from all backgrounds are encouraged to apply, reflecting a commitment to equal opportunity and diversity.