Customer Care & Dispatch Coordinator

Crown Lift Trucks; Poway (CA); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Health plan

HSA/FSA

401K match

Life & disability

Paid holidays

Paid vacation

Birthday pay

Tuition reimbursement

Job summary

Crown Equipment Corporation is seeking a full-time Dispatcher in Poway, CA to handle incoming calls, dispatch service technicians, and process payroll hours. Responsibilities include creating daily work orders and managing parts/service billing.

The role emphasizes strong communication, multitasking, and basic office software skills, with potential for growth. Comprehensive benefits are included for full-time employees.

Qualifications

• Less than 2 years related experience.
• High school diploma or equivalent.
• Preferred bilingual speaking - Spanish.

Responsibilities

• Answer incoming calls from Crown customers and Service Technicians.
• Dispatch technicians and create daily work orders.
• Enter technician payroll hours and process billing.
• Maintain records and assist other departments as needed.

Skills

Excellent phone skills

Bilingual Spanish

Multitasking

Microsoft Office

Leadership potential

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Crown Equipment Corporation is seeking a full-time Dispatcher in Poway, CA to handle incoming calls, dispatch service technicians, and process payroll hours. Responsibilities include creating daily work orders and managing parts/service billing.

The role emphasizes strong communication, multitasking, and basic office software skills, with potential for growth. Comprehensive benefits are included for full-time employees.