Customer Care Coordinator: Drive Projects & Client Solutions

Renewal by Andersen - Tiffee Companies; San Diego (CA); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Medical/Dental/Vision Insurance

401k with 4% company match and 100% v

Career growth opportunities

Job summary

Renewal by Andersen Corporation in San Diego is seeking a Customer Care Coordinator to drive relationships between customers, installation teams, and management. The role emphasizes clear communication, timely paperwork, and resolving installation issues to keep projects moving smoothly.

The ideal candidate has at least 1 year of customer service experience, proficiency with Word, Excel, and Outlook, and a high school diploma. Construction exposure is a plus but not required.

Qualifications

• 1+ years of customer service experience.
• Proficient in Word, Excel and Outlook with ability to produce professional business correspondence.
• High school diploma required.

Responsibilities

• Contribute to an excellent coworker and customer experience by helping move projects forward with good communication and excellence.
• Communicate client needs with teams and management.
• Process paperwork to ensure stakeholders receive necessary information.
• Communicate logistical changes and installation issues.
• Problem solve with teams locally and in other locations.

Skills

Customer service

Communication

Microsoft Office

Education

High school diploma

Tools

Word

Excel

Outlook

Job description

Renewal by Andersen Corporation in San Diego is seeking a Customer Care Coordinator to drive relationships between customers, installation teams, and management. The role emphasizes clear communication, timely paperwork, and resolving installation issues to keep projects moving smoothly.

The ideal candidate has at least 1 year of customer service experience, proficiency with Word, Excel, and Outlook, and a high school diploma. Construction exposure is a plus but not required.