Customer Care & Mobility Solutions Specialist

National Seating & Mobility; Memphis (TN); Sur place; USD 32 000 - 45 000; Plein temps

Résumé du poste

National Seating & Mobility in Memphis, TN seeks a motivated team member for frontline support and admin duties. You will answer calls, manage inquiries, assist with order processing, coordinate with branches, clinicians, and caregivers, and help verify client information and funding eligibility.

Strong organizational skills and a customer-focused approach are essential. We offer growth opportunities and an inclusive workplace aligned with NSM's HEARTS values.

Qualifications

• High School Diploma or G.E.D.
• Organizational Skills
• Customer/Client Focus
• Paid Time Off
• 401k Company Match
• Tuition reimbursement and Education Assistance

Responsabilités

• Answer phone calls and manage phone requests and inquiries in a helpful and professional manner.
• Order management, coordinating with branch staff, clients, clinicians, and care givers.
• Assists in completion of work orders which may involve but is not limited to verification that all necessary client information is documented, equipment detail entry, and verification of eligibility for funding.
• Performs a variety of data entry, clerical support tasks, assists with physical inventory, and accepts delivery of goods when necessary.

Connaissances

Organizational Skills

Customer/Client Focus

Formation

High School Diploma or G.E.D.

Description du poste

National Seating & Mobility in Memphis, TN seeks a motivated team member for frontline support and admin duties. You will answer calls, manage inquiries, assist with order processing, coordinate with branches, clinicians, and caregivers, and help verify client information and funding eligibility.

Strong organizational skills and a customer-focused approach are essential. We offer growth opportunities and an inclusive workplace aligned with NSM's HEARTS values.