Checkout & Customer Experience Specialist

The Michael's Companies; Hilliard (OH); Hybrid; USD 15,000 - 18,000; Full time

Job summary

The Michaels Companies in Columbus–Hilliard, OH is hiring for a Store Team Member. You will deliver friendly customer service, assist shoppers, and help locate products while maintaining store standards.

Responsibilities include checkout, cash handling, stocking, unloading trucks, and participating in BOPIS/SFS processes. The role requires standing for long periods and working nights, weekends, and early mornings; benefits available.

Qualifications

• Retail and/or customer service experience preferred.

Responsibilities

• Deliver friendly customer service and help customers shop.
• Ensure a fast and friendly checkout experience.
• Complete truck unloading and merchandise duties; maintain store recovery standards.
• Assist customers; locate products and provide solutions.
• Engage customers about Rewards program and Private Label Credit Cards and enroll them.
• Support Omni channel processes including Buy Online Pickup In Store and Ship From Store.
• Participate in truck unload, stocking and planogram processes.

Skills

Retail experience

Customer service

Job description

The Michaels Companies in Columbus–Hilliard, OH is hiring for a Store Team Member. You will deliver friendly customer service, assist shoppers, and help locate products while maintaining store standards.

Responsibilities include checkout, cash handling, stocking, unloading trucks, and participating in BOPIS/SFS processes. The role requires standing for long periods and working nights, weekends, and early mornings; benefits available.