Customer Care & Billing Specialist

Ohio Valley Gas Corporation; Connersville (IN); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Ohio Valley Gas Corporation is seeking a Customer Service Representative in Connersville, IN. The role focuses on delivering exceptional service, supporting daily operations, and maintaining accurate records and reports.

The position emphasizes teamwork, professionalism, and community focus. The candidate should demonstrate honesty, strong communication, and the ability to multitask under pressure while adapting to change and maintaining a helpful attitude.

Qualifications

• Basic understanding of corporation regulations.
• Represent company professionally to the public.
• Process and maintain accounts payable/receivable records.
• Maintain accurate record systems with proper protection and retention.
• Prepare and submit timely, accurate reports.

Responsibilities

• Provide exceptional customer service to Ohio Valley Gas customers.
• Support day-to-day operations and team collaboration.
• Maintain professional office appearance and organization for efficient operation.
• Ensure timely and accurate reporting to managers.
• Communicate information effectively within the team.

Skills

Honesty and Integrity

Communication

Problem solving abilities

Decision making under pressure

Multitasking and prioritization

Change leadership and adaptation

Education

High School Diploma or GED

Job description

Ohio Valley Gas Corporation is seeking a Customer Service Representative in Connersville, IN. The role focuses on delivering exceptional service, supporting daily operations, and maintaining accurate records and reports.

The position emphasizes teamwork, professionalism, and community focus. The candidate should demonstrate honesty, strong communication, and the ability to multitask under pressure while adapting to change and maintaining a helpful attitude.