CUSTOMER SERVICE REP (6858)

Ohio Valley Gas Corporation; Connersville (IN); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Ohio Valley Gas Corporation is seeking a Customer Service Representative in Connersville, IN. The role focuses on delivering exceptional service, supporting daily operations, and maintaining accurate records and reports.

The position emphasizes teamwork, professionalism, and community focus. The candidate should demonstrate honesty, strong communication, and the ability to multitask under pressure while adapting to change and maintaining a helpful attitude.

Qualifications

• Basic understanding of corporation regulations.
• Represent company professionally to the public.
• Process and maintain accounts payable/receivable records.
• Maintain accurate record systems with proper protection and retention.
• Prepare and submit timely, accurate reports.

Responsibilities

• Provide exceptional customer service to Ohio Valley Gas customers.
• Support day-to-day operations and team collaboration.
• Maintain professional office appearance and organization for efficient operation.
• Ensure timely and accurate reporting to managers.
• Communicate information effectively within the team.

Skills

Honesty and Integrity

Communication

Problem solving abilities

Decision making under pressure

Multitasking and prioritization

Change leadership and adaptation

Education

High School Diploma or GED

Job description

# CUSTOMER SERVICE REP (6858)Hot JobConnersville - Connersvile, IN 47331## OverviewPosition TypeFull-Time/Part-TimeJob ShiftDayEducation LevelHigh School/GEDTravel PercentageNoneCategoryCustomer Service## Description**Mission for Customer Service Clerk** Provide exceptional customer service to Ohio Valley Gas’ customers as part of a collaborative effort to complete regularly scheduled district transactions. Support day to day operations that value the team, our customers and the community we serve.Outcomes (What must be accomplished) 1. Develop and maintain a basic understanding of the corporation and company regulations 2. Represent company to the public in a professional and courteous way providing outstanding customer service to all internal and external customers 3. Process and maintain accurate accounts payable and receivable systems 4. Develop and maintain accurate record systems, ensuring proper protection and retention 5. Ensure a professional office appearance is maintained and organized for efficient operation 6. Prepare and submit timely, accurate and complete reports 7. Provide on-going communication and information sharing with all team members and managers## Qualifications**Competencies: Ensuring Behavioral Fit** 1. Honesty and Integrity (Earns trust and maintains confidences) 2. Communication (Written & Oral) 3. Problem solving abilities 4. Confidence and ability to make good decisions under pressure 5. Ability to multitask and prioritize 6. Ability to define, lead and adapt to change **Cultural Competencies: Ensuring Organizational Fit** 1. Team- Collaborative 2. Professional 3. Reliable 4. Helpful (going above and beyond the call of duty) 5. Dedicated