Customer Care & Auto Paperwork Specialist

CarMax; Jersey Village (TX); On-site; USD 30,000 - 45,000; Full time

Job summary

CarMax Business Services in Jersey Village, Texas is seeking a motivated individual for a customer service role. Responsibilities include facilitating the sales, auction, and appraisal processes, managing cash, and handling paperwork. Candidates should possess excellent organizational skills, customer service experience, and the ability to multitask effectively. A noise-free, fast-paced environment with varied work schedules is involved. CarMax offers comprehensive training and supports individual growth within the company.

Qualifications

• Ability to read, interpret, and transcribe data accurately.
• Ability to communicate effectively with customers in different formats.
• Ability to lift objects weighing 15-20 lbs.

Responsibilities

• Provide exceptional customer service throughout the sales process.
• Process paperwork associated with automobile sales and DMV tasks.
• Mentor new Business Office Associates in processes.

Skills

Data interpretation

Customer service

Multitasking

Organizational skills

Intermediate PC skills

Tools

Microsoft Excel

Job description

CarMax Business Services in Jersey Village, Texas is seeking a motivated individual for a customer service role. Responsibilities include facilitating the sales, auction, and appraisal processes, managing cash, and handling paperwork. Candidates should possess excellent organizational skills, customer service experience, and the ability to multitask effectively. A noise-free, fast-paced environment with varied work schedules is involved. CarMax offers comprehensive training and supports individual growth within the company.