Customer Accounts & Renewals Leader

Aaron's, Inc.; Valdosta (GA); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

On Demand Pay

Career advancement opportunities

Paid time off

Sundays off

Medical, dental and vision insurance

Health Savings Account

401(k) Plan with matching

Employee Assistance Program

Employee Purchase Program

Job summary

Aaron's, Inc. is seeking a Customer Accounts Manager in Valdosta, GA to lead the accounts department and drive collections and lease renewals, helping customers achieve ownership of their merchandise while supporting store operations.

The role requires strong leadership, communication, and negotiation skills; availability 8:00 am–9:00 pm; a valid driver’s license; and eligibility for incentive pay based on performance.

Qualifications

• Must be at least 21 years old in the U.S.
• Valid driver’s license with clean driving record
• DOT certification may be required in location
• Ability to work from 8:00 am to 9:00 pm
• Lift up to 50 lbs solo and 300 lbs with assist

Responsibilities

• Lead the customer accounts department to meet revenue and renewal goals.
• Maintain accurate customer account records in the store system.
• Build strong customer relationships to support ownership goals.
• Manage collections and renewals via calls and home visits as required.
• Support store operations and sales team as needed.

Skills

Interpersonal skills

Communication skills

Empathy

Listening

Leadership

Negotiation

Team collaboration

Brand protection

Education

High School diploma or GED

Job description

Aaron's, Inc. is seeking a Customer Accounts Manager in Valdosta, GA to lead the accounts department and drive collections and lease renewals, helping customers achieve ownership of their merchandise while supporting store operations.

The role requires strong leadership, communication, and negotiation skills; availability 8:00 am–9:00 pm; a valid driver’s license; and eligibility for incentive pay based on performance.