Customer Accounts & Renewals Leader

Aaron's, Inc.; Deming (NM); Hybrid; USD 17,000 - 24,000; Full time

Benefits offered by this job

On Demand Pay

Career advancement

Paid time off

Sundays off

Medical/dental/vision

Health Savings Account

401(k) matching

Employee Assistance Program

Employee Purchase Program

Job summary

Aaron's, Inc. in Deming, NM is seeking a Customer Accounts Manager to lead the store's customer accounts department, focusing on collections and lease renewals to support ownership goals for customers.

The role reports to the General Manager and coordinates with the sales team to drive revenue and renewals. The position requires strong interpersonal skills, leadership, and the ability to manage multiple tasks, schedule flexibility, and a valid driver’s license.

Qualifications

• Must be at least 21 years of age in the US.
• Requires a valid driver’s license and satisfactory driving record.
• DOT certification may be required depending on location.
• Flexible schedule, 8:00 am–9:00 pm.
• Ability to lift up to 50 lbs (up to 300 lbs with assistance).

Responsibilities

• Lead the customer accounts department to meet revenue and renewal goals.
• Maintain accurate customer records in store systems.
• Build relationships to support ownership goals and drive sales.
• Manage collections and renewals via calls or home visits as needed.
• Prepare daily/weekly route and maintenance sheets.
• Load and secure product and operate company vehicle safely.
• Support General Manager with account recommendations and lease closings.
• Assist sales team as required.

Skills

Interpersonal skills

Empathy

Clear communication

Leadership

Brand protection

Customer relations

Education

High school diploma

Job description

Aaron's, Inc. in Deming, NM is seeking a Customer Accounts Manager to lead the store's customer accounts department, focusing on collections and lease renewals to support ownership goals for customers.

The role reports to the General Manager and coordinates with the sales team to drive revenue and renewals. The position requires strong interpersonal skills, leadership, and the ability to manage multiple tasks, schedule flexibility, and a valid driver’s license.