Customer Accounts & Renewals Lead

Aaron's Inc; New York (NY); On-site; USD 27,000 - 28,000; Full time

Benefits offered by this job

On Demand Pay through Dayforce Wallet

Excellent Career Advancement

Paid time off

Sunday off + 1 weekday off

Medical, dental and vision insurance

Health Savings Account

401(k) Plan

Employee Assistance Program

Employee Purchase Program

Job summary

Aaron’s in New York is hiring a Customer Accounts Manager to lead the accounts department, drive revenue, and manage renewals. You will counsel customers to help them achieve ownership of their purchased items and support store operations with a wide range of responsibilities.

The role offers incentive pay based on performance and a comprehensive benefits package. The position requires strong leadership and excellent interpersonal skills to excel in a fast-paced retail environment.

Qualifications

• Must be at least 21 years old in the United States.
• Requires a valid state driver’s license and satisfactory MVR.
• DOT certification if required at location.
• Able to work a schedule from 8:00 am to 9:00 pm.
• Able to lift up to 50 lbs solo and 300 lbs with assistance.

Responsibilities

• Lead the customer accounts department to meet revenue and renewal goals.
• Maintain accurate customer account records and history.
• Build strong customer relationships to support ownership goals.
• Manage collections and renewals by contacting customers.
• Maintain daily route sheets and weekly maintenance sheets.
• Load, secure products and operate the company vehicle safely.
• Support the General Manager with account recommendations and lease closings.
• Support sales team as needed.

Skills

Interpersonal skills

Empathy

Communication

Leadership

Negotiation

Brand protection

Education

High School diploma

Job description

Aaron’s in New York is hiring a Customer Accounts Manager to lead the accounts department, drive revenue, and manage renewals. You will counsel customers to help them achieve ownership of their purchased items and support store operations with a wide range of responsibilities.

The role offers incentive pay based on performance and a comprehensive benefits package. The position requires strong leadership and excellent interpersonal skills to excel in a fast-paced retail environment.