Customer Accounts & Renewals Coach

Aaron Sales And Leasing; Portland (OR); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

On Demand Pay

Career advancement

Paid time off

Health insurance

Dental and vision

401(k) matching

Employee assistance program

Employee purchase program

Job summary

Aaron's Portland is seeking a Customer Accounts Advisor to coach customers, drive payments and renewals, and guide ownership of merchandise through phone and in-store interactions.

The role features an hourly pay range with incentive pay and opportunities for career advancement within a retail environment. Comprehensive benefits and a supportive team culture are highlighted in the listing.

Qualifications

• Strong interpersonal and communication skills required.
• Ability to listen attentively and show empathy.
• Must handle difficult conversations with customers.
• Excellent multitasking and organizational abilities.
• Maintain brand standards and protect company assets.

Responsibilities

• Assist in setting and achieving daily, weekly and monthly revenue and renewal goals.
• Maintain accurate customer account records in store systems.
• Build strong customer relationships to support ownership goals.
• Manage collections and renewals by contacting customers by phone or in person.
• Assist with merchandise returns and guest deliveries as directed.

Skills

Interpersonal skills

Clear communication

Difficult conversations

Multitasking

Customer relationship

Education

High School diploma

Job description

Aaron's Portland is seeking a Customer Accounts Advisor to coach customers, drive payments and renewals, and guide ownership of merchandise through phone and in-store interactions.

The role features an hourly pay range with incentive pay and opportunities for career advancement within a retail environment. Comprehensive benefits and a supportive team culture are highlighted in the listing.