Customer Accounts Manager: Renewals & Revenue Leader

The Aaron's Company, Inc.; Hobbs (NM); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

On Demand Pay through Dayforce Wallet

Excellent Career Advancement Opportuni

Paid time off, including vacation, PTO

Sunday off + 1 day off during week

Medical, dental and vision insurance

Health Savings Account

Flexible Spending Accounts

401(k) Plan with matching

Employee Assistance Program

Employee Purchase Program

Job summary

The Aaron's Company, Inc. in Hobbs, NM is seeking a Customer Accounts Manager to lead the accounts team, drive renewals and collections, and support store operations while helping customers achieve ownership of their merchandise in a fast-paced retail environment.

You will develop customer relationships, oversee payments and renewals, and ensure accurate account records as part of a high-energy, recognition-based team. The role offers competitive pay and benefits.

Qualifications

• Must be at least 21 years old for US positions.
• Requires a valid driver’s license and compliance with the Driver Qualification Policy.
• DOT certification may be required at location in the United States.
• Flexible schedule 8:00 am–9:00 pm.
• Able to lift up to 50 lbs alone and 300 lbs with assistance.

Responsibilities

• Lead the customer accounts department to meet daily, weekly and monthly revenue and renewal goals.
• Maintain accurate customer account records in the store system.
• Build strong customer relationships to support ownership goals.
• Manage collections and renewals by contacting customers with expired or unrenewed agreements.
• Maintain daily route sheets and weekly maintenance sheets.
• Load and secure products and operate company vehicle safely.
• Support the General Manager with account recommendations and lease closures.
• Assist the sales team as needed.

Skills

Interpersonal skills

Empathy

Communication

Leadership

Brand protection

Customer relationships

Education

High School diploma / GED

Job description

The Aaron's Company, Inc. in Hobbs, NM is seeking a Customer Accounts Manager to lead the accounts team, drive renewals and collections, and support store operations while helping customers achieve ownership of their merchandise in a fast-paced retail environment.

You will develop customer relationships, oversee payments and renewals, and ensure accurate account records as part of a high-energy, recognition-based team. The role offers competitive pay and benefits.