Custodian

The Osthoff Resort & Spa; Elkhart Lake (WI); On-site; USD 29,000 - 36,000; Full time

Job summary

The Osthoff Resort & Spa in Elkhart Lake, WI is seeking a friendly Custodian to maintain clean, safe common areas and support housekeeping and maintenance teams. Full-time or part-time positions are available.

You will sweep, mop, sanitize, restock supplies, and assist with minor repairs while following safety procedures and resort standards. Weekend/holiday availability required. Join a team that values guest experience and pride in a sparkling, welcoming environment.

Qualifications

• High School Diploma required.
• Custodial/janitorial experience is helpful but not required—we are happy to train the right candidate.
• Strong customer/guest service skills.
• Able to lift up to 50 pounds and stand for up to 8 hours.
• Availability to work some weekends and holidays.
• Must be a team player but also able to work independently.
• Able to learn quickly and follow safety procedures.

Responsibilities

• General cleaning and maintaining of public areas, restrooms, offices, meeting spaces, and back-of-house areas.
• Vacuum, sweep, mop, dust, and sanitize surfaces.
• Restock restrooms and cleaning supplies.
• Ensure doors are locked after hours.
• Clean spills and stains with appropriate equipment.
• Operate cleaning equipment safely and efficiently.
• Perform minor repairs when needed.
• Promptly notify supervisors or managers of major repairs.
• Collect and dispose of trash/recycling from all departments.
• Assist other departments with projects as needed.
• Collect and disperse packages to appropriate departments.
• Complete tasks in a timely manner with minimal supervision.
• Work with a contract cleaning service when necessary.
• Follow all safety procedures and resort cleanliness standards.

Skills

Customer service

Teamwork

Independent work

Attention to detail

Safety awareness

Education

High School Diploma

Job description

Job Purpose

The Custodian is responsible for ensuring the common areas and employee spaces remain clean, safe, and well-maintained while supporting our AAA Four-Diamond service standards. They do this by executing a variety of maintenance and cleaning tasks and by assisting departments such as housekeeping and maintenance when needed.

• Full-time or part-time positions available.

Duties And Responsibilities

• General cleaning and maintaining of public areas, restrooms, offices, meeting spaces, and back-of-house areas
• Vacuum, sweep, mop, dust, and sanitize surfaces
• Restock restrooms and cleaning supplies
• Ensure doors are locked after hours
• Clean spills and stains with appropriate equipment
• Operate cleaning equipment safely and efficiently
• Perform minor repairs when needed
• Promptly notify supervisors or managers of major repairs
• Collect and dispose of trash/recycling from all departments
• Assist other departments with projects as needed
• Collect and disperse packages to appropriate departments
• Complete tasks in a timely manner with minimal supervision
• Work with a contract cleaning service when necessary
• Follow all safety procedures and resort cleanliness standards
• All other duties as assigned

Qualifications

• Education: High School Diploma
• Previous custodial/janitorial experience is helpful but not required—we are happy to train the right candidate
• Strong customer/ guest service skills.
• Handle basic maintenance, building repairs, cleaning, and other janitorial work
• Must be a team player but also be able to work independently
• Dependable with a positive attitude
• Able to work safely with a variety of cleaning supplies and equipment
• Ability to learn quickly and accurately with attention to detail
• Must be available to work some weekends and holidays
• Ability to be on your feet for up to 8 hours each day—also be able to use stairs, reach, bend, kneel, crouch, and/or crawl
• Ability to lift and move up to 50 pounds
• Ability to exhibit a cheerful and professional demeanor towards guests and other team members

Why Work at the Osthoff Resort?

At The Osthoff Resort & Spa, we believe exceptional guest experiences start with an exceptional team. We foster a supportive, welcoming culture where employees are valued, encouraged, and empowered to grow. Team members enjoy competitive pay and a comprehensive benefits package, including paid time off, medical, dental, and vision insurance, a 401(k) with company match, resort-wide discounts, and more. Flexible scheduling and opportunities for advancement make it easy to build a rewarding career while maintaining balance. Here at The Osthoff, you're more than an employee—you’re part of a team that takes pride in creating memorable experiences for our guests.

The Osthoff Resort is an Equal Employment Opportunity Employer.

About Us

Located in the charming lakeside village of Elkhart Lake, The Osthoff Resort & Spa offers an elevated and inviting atmosphere with world-class accommodation, exceptional dining, and a range of leisure activities. With a focus on personalized service and creating lasting memories, the resort is a cherished destination for those seeking relaxation, adventure, and a true Wisconsin getaway. Surrounded by natural beauty, rich history, and a vibrant sense of community, our team enjoys a setting that feels both inspiring and welcoming year-round. Whether you're seeking professional growth, meaningful connections, or a better quality of life, The Osthoff offers the chance to be part of a respected hospitality team dedicated to creating memorable experiences in an extraordinary location.