Curbside Airport Concierge & Check-In Specialist

Metropolis Technologies; San Francisco (CA); Presencial; USD 30.000 - 32.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical benefits

Dental benefits

Vision benefits

Flexible spending accounts

Paid time off

Descripción de la vacante

Bags, a Metropolis company, is seeking a Curbside Concierge - Airline Check-in Agent in San Francisco to greet guests, assist with luggage check-in, and provide flight information with a high level of service.

Responsibilities include processing check-ins, weighing and tagging luggage, collecting payments, and ensuring TSA safety standards while maintaining a friendly, professional demeanor in a fast-paced environment. Weekend availability required.

Formación

• 6+ months experience in a face-to-face guest service position preferred
• Data entry and/or computer experience preferred
• Ability to communicate clearly with guests and clients
• Must be eligible to work in the United States
• Must pass pre-employment criminal background screening and drug testing

Responsabilidades

• Greet Guests as they approach the desk warmly and professionally
• Assist guests with luggage check-in and verify flight itineraries
• Input guest information for new enrollees
• Process check-in of bags and charge for overweight bags per airline rules
• Weigh bags to verify weight and apply destination tags
• Provide boarding passes and luggage receipts to guests
• Secure luggage after processing and maintain desk organization
• Manage payments (credit card) from guests and answer inquiries
• Maintain a positive, friendly, and professional demeanor in a fast-paced environment

Conocimientos

Customer service

Data entry

Verbal & written communication

Descripción del empleo

Bags, a Metropolis company, is seeking a Curbside Concierge - Airline Check-in Agent in San Francisco to greet guests, assist with luggage check-in, and provide flight information with a high level of service.

Responsibilities include processing check-ins, weighing and tagging luggage, collecting payments, and ensuring TSA safety standards while maintaining a friendly, professional demeanor in a fast-paced environment. Weekend availability required.