Airport Curbside Concierge & Check-In Agent (Early Shifts)

Metropolis Technologies; Ontario (CA); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401k

Paid time off

Job summary

Bags, a Metropolis company, is hiring a Curbside Concierge - Airline Check-in Agent to assist airport guests with check-in, boarding passes, and luggage handling. This on‑site role requires early shifts, weekend/holiday availability, and excellent guest service in a fast-paced environment.

Responsibilities include processing baggage, charging for services as per airline rules, and providing directions and flight information. Training on TSA standards and safety will be provided.

Qualifications

• Early morning shift availability required.
• 6+ months in face-to-face guest service preferred.
• Data entry/computer experience preferred.
• Clear communication with guests and clients.
• Ability to work outside in various weather conditions.
• Knowledge of airline or travel industry preferred.
• Must be eligible to work in the United States.
• Must pass pre-employment background screening.
• Must pass pre-employment drug testing.

Responsibilities

• Greet guests warmly at the desk.
• Check in luggage and verify flight itineraries.
• Input guest information for new enrollments.
• Process the check-in and charge for bags as required by airlines.
• Weigh luggage and charge for overweight items.
• Tag luggage with destination tags and provide boarding passes.
• Secure luggage after processing.
• Maintain a positive, professional demeanor at all times.
• Organize and stock the concierge desk.
• Follow guest service guidelines and company values.
• Handle payments from guests and answer phones.

Skills

Customer service

Communication

Data entry

Outdoor work

Check-in desk

Job description

Bags, a Metropolis company, is hiring a Curbside Concierge - Airline Check-in Agent to assist airport guests with check-in, boarding passes, and luggage handling. This on‑site role requires early shifts, weekend/holiday availability, and excellent guest service in a fast-paced environment.

Responsibilities include processing baggage, charging for services as per airline rules, and providing directions and flight information. Training on TSA standards and safety will be provided.