Airport Curbside Check-in Agent — Early Shifts + Tips

Metropolis Technologies; Providence (RI); On-site; USD 17,000 - 23,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k

Paid time off

Job summary

Bags, a Metropolis company, is hiring for a curbside concierge – airline check-in agent at a busy airport curbside. This role requires early shifts, outdoor work in all weather, and a strong focus on customer service.

Training includes airline compliance and safety protocols to ensure efficient passenger service. You will verify guest itineraries, weigh and tag luggage, process check-ins, and handle payments with customers.

Qualifications

• 6 months of in-person guest service experience preferred.
• Able to work early morning shifts and weekends/holidays.
• Able to work outside in various weather conditions.
• Must pass pre-employment background screening and drug test.
• Able to lift and move luggage and stand for long periods.
• Knowledge of airline/travel industry is a plus.

Responsibilities

• Check in passengers at curbside and issue boarding passes.
• Assist guests with luggage and bag tagging per airline rules.
• Provide flight information and directions to passengers.
• Maintain high level of customer service in a fast-paced environment.
• Secure luggage and manage payments for bag charges as needed.
• Represent Bags, Inc. professionally and follow safety guidelines.

Skills

Customer service

Communication

Face-to-face support

Job description

Bags, a Metropolis company, is hiring for a curbside concierge – airline check-in agent at a busy airport curbside. This role requires early shifts, outdoor work in all weather, and a strong focus on customer service.

Training includes airline compliance and safety protocols to ensure efficient passenger service. You will verify guest itineraries, weigh and tag luggage, process check-ins, and handle payments with customers.