Front Desk Receptionist

Partners; Houston (TX); On-site; USD 38,000 - 46,000; Full time

Job summary

Partners Real Estate in Houston seeks a Front Desk Receptionist to be the face of our office and the Director of First Impressions. You will welcome clients, visitors, and staff with warmth, professionalism, and hospitality, ensuring the front desk reflects the Partners brand.

As Culture Champ, you’ll take initiative, keep the lobby polished, manage phones, sign in guests, coordinate meetings, and support HR, Marketing, and operations with light administrative duties.

Qualifications

• High School Diploma or equivalent required; Associate’s or Bachelor’s degree preferred.
• Minimum 1 year of experience as a receptionist or in a similar customer-facing administrative role.
• Strong attention to detail and accuracy.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• High-energy, self-disciplined, and proactive, with the initiative to work effectively with minimal supervision.
• Strong verbal and written communication skills, with professional interaction with coworkers and clients.
• Ability to prioritize tasks and manage multiple requests in a fast-paced environment.
• Ability to occasionally lift or move boxes.

Responsibilities

• Greet clients and visitors; serve as first contact; ensure smooth front-desk coverage.
• Answer, screen, and route calls; relay messages accurately.
• Sign in guests; notify hosts; offer refreshments and keep visitors comfortable.
• Maintain lobby presentation and desk area; ensure organization.
• Coordinate conference room calendars and reservations; support meetings.
• Assist with coffee/refreshments; setup and cleanup for meetings.
• Handle daily mail retrieval, sorting, stamping, and distribution.
• Monitor and restock front-desk and printer-area supplies; notify Office Manager when reordering.
• Assist with badge access and parking forms; provide general admin support to staff.
• Support HR/Marketing/Research as needed; contribute to employee experience initiatives.

Skills

MS Office

Customer service

Communication

Time management

Team player

Attention to detail

Multitasking

Reliability

Education

High School Diploma or equivalent

Associate/Bachelor’s degree (preferred)

Tools

Microsoft Office

Job description

As the Front Desk Receptionist, you’ll be the face of our Houston office and our “Director of First Impressions.” You’ll create a warm, welcoming, and professional experience for every client, visitor, employee, and caller while ensuring the front desk and reception area consistently reflect the Partners brand.

We're looking for someone who is personable, polished, organized, and dependable, with strong communication skills and a natural customer-service mindset. As a Culture Champ, you’ll take initiative, anticipate needs, keep the front desk running smoothly, and provide light administrative and hospitality support to staff and management.

How You'll Make an Impact (Key Responsibilities):

Front Desk & Reception

• Front Desk Coverage: Greet all clients, visitors, and staff in a prompt, friendly, and professional manner; serve as the first point of contact for the office; ensure seamless front-desk coverage during breaks.
• Phone Management: Answer, screen, and route incoming calls; assist callers and potential clients in reaching the appropriate broker or team member; take and relay messages accurately.
• Visitor Support: Sign in guests, notify hosts of arrivals, offer refreshments, and ensure visitors are comfortable while they wait.
• Digital Navigation: Maintain a desktop "favorites" guide (including the Partners Real Estate listings page) to quickly assist visitors and callers.
• Lobby Presentation: Keep the lobby and reception area organized, welcoming, and polished throughout the day.

Meeting & Hospitality Support

• Conference Room Scheduling: Manage conference room calendars and reservations; help coordinate room availability for meetings.
• Meeting Room Readiness: Ensure conference rooms are tidy and stocked between meetings; wipe down surfaces and raise blinds if lowered during sessions.
• Refreshments: Keep the coffee bar and reception refreshments stocked and presentable; assist with setup and cleanup for meetings and catered lunches.

Mail & Administrative Support

• Mail Operations: Handle daily mail retrieval, sorting, stamping, and distribution, including the scheduled afternoon mail pickup and drop-off.
• Supply Restocking: Monitor and restock front-desk and printer-area supplies (paper, pens, desk supplies); notify the Office Manager when reordering is needed.
• Printer Stations: Check printer stations twice daily (AM/PM) to clear abandoned papers and keep the area organized.
• Badge & Parking Support: Assist new hires with badge access and parking forms.
• General Support: Provide administrative support to staff and departments such as Marketing, Research, and HR as needed.

Culture & Employee Experience

• Serve as a Culture Champ, positively representing the company and creating a welcoming experience for employees, brokers, clients, and visitors.
• Support new hire onboarding, including badges, business cards, welcome materials, and greetings.
• Assist with company celebrations and employee recognition initiatives, including golf tournaments, gong celebrations, awards, and other special events.
• Partner with the HR Leader and Office Manager to coordinate social events and employee engagement activities.

What You'll Bring (Must-Have Qualifications):

• High School Diploma or equivalent required; Associate’s or Bachelor’s degree (preferred).
• Minimum 1 year of experience as a receptionist, front desk associate, or in a similar customer-facing administrative role.
• Strong attention to detail and accuracy.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook).
• High-energy, self-disciplined, and proactive, with the initiative to work effectively with minimal supervision.
• Strong verbal and written communication skills, with the ability to interact professionally and courteously with co-workers and clients.
• Ability to prioritize tasks and manage multiple requests effectively in a fast-paced environment.
• Ability to work effectively both independently and as part of a team.
• Strong customer service orientation with a welcoming, professional demeanor; dependable and punctual.
• Ability to occasionally lift or move boxes.

What’s In It for You

• Be part of one of the fastest-growing full-service commercial real estate firms in Texas, backed by an integrated platform spanning Investments, Development, Brokerage, and Property Management.
• Gain access to a diverse suite of institutional-quality investment offerings through Partners Capital.
• Collaborate with a driven, high-performance team that values integrity, teamwork, and long-term partnerships.
• Competitive compensation, comprehensive benefits, and opportunities for growth within a rapidly expanding organization.

This role offers the opportunity to contribute to a dynamic firm focused on growth and excellence in commercial real estate. We value candidates who bring energy, initiative, and a solutions-oriented mindset.

Agency/Recruiter Notice: Partners Real Estate does not accept unsolicited candidate submissions from third-party staffing firms, agencies, or recruiters. Any unsolicited submission, through any channel, shall confer no fee or commission obligation on Partners, regardless whether the candidate is subsequently hired in any capacity. A written fee agreement signed by an authorized Partners Real Estate representative must be in place prior to the submission to earn a fee or commission, and no retroactive fee agreements will be honored. Partners Real Estate personnel are not authorized to accept unsolicited submissions or approve fees and should not be contacted by outside recruiters.