Front Desk & Guest Experience Specialist

Biz Voice Boost; Houston (TX); On-site; USD 45,000 - 49,000; Full time

Job summary

Biz Voice Boost in Houston is seeking a Front Desk Representative to create positive first impressions and support customer engagement and sales opportunities. You will welcome visitors, provide product information, and help maintain a welcoming front desk.

The role emphasizes strong communication, professionalism, and a customer-focused approach. Training is provided, with opportunities for growth as you develop sales skills and contribute to a collaborative team.

Qualifications

• High school diploma or equivalent required.
• Strong communication and interpersonal skills.
• Professional, friendly, and customer-focused personality.
• Confident interacting with customers and visitors.
• Ability to learn sales skills and work goal-oriented.
• Excellent organizational and multitasking abilities.
• Reliable, adaptable, and detail-oriented.
• Sales experience in sales/customer service/hospitality/retail is a plus but not required.

Responsibilities

• Welcome customers and visitors in a friendly and professional manner.
• Provide information about products and services to interested customers.
• Identify customer needs and recommend appropriate products or solutions.
• Assist with sales opportunities generated through customer interactions.
• Answer phone calls and respond to customer inquiries.
• Assist with scheduling, customer records, and routine administrative tasks.
• Maintain a professional, organized, and welcoming front desk environment.
• Support promotional materials and customer information.
• Collaborate with team members to achieve customer engagement and sales goals.
• Participate in ongoing sales training and professional development.

Skills

Communication skills

Interpersonal skills

Customer-focused attitude

Professional demeanor

Organizational skills

Multitasking

Reliability

Adaptability

Attention to detail

Sales awareness

Sales experience

Education

High school diploma

Job description

Biz Voice Boost in Houston is seeking a Front Desk Representative to create positive first impressions and support customer engagement and sales opportunities. You will welcome visitors, provide product information, and help maintain a welcoming front desk.

The role emphasizes strong communication, professionalism, and a customer-focused approach. Training is provided, with opportunities for growth as you develop sales skills and contribute to a collaborative team.