Culinary Retail GM — Lead Teams, Flexible Schedule

CSC Generation Enterprise; Natick (MA); On-site; USD 85,000 - 90,000; Full time

Job summary

Sur La Table in Natick, MA is seeking a General Manager to lead high-performing culinary and retail teams, delivering best-in-class service and memorable guest experiences at every touchpoint.

You will drive store and culinary performance through strategic merchandising, staff development, and guest-obsessed operations, while upholding safety, accuracy, and a culture of excellence that supports community engagement and long-term growth.

Qualifications

• Must be 21 years of age or older.
• 3+ years of retail management experience.
• Current Food Manager Certification, or ability to acquire certification.
• Proven track record of achieving sales and motivating teams.
• Strong leadership and decision-making abilities.

Responsibilities

• Recruit, develop and retain a high-performing team.
• Represent brand and culture to inspire customer loyalty.
• Develop strategies to exceed sales and financial goals.
• Oversee daily store operations and compliance.
• Maintain accurate records and ensure safety standards.

Skills

Team leadership

Guest service

Strategic planning

Communication

Education

Food Manager Certification

Tools

Microsoft Office

Job description

Sur La Table in Natick, MA is seeking a General Manager to lead high-performing culinary and retail teams, delivering best-in-class service and memorable guest experiences at every touchpoint.

You will drive store and culinary performance through strategic merchandising, staff development, and guest-obsessed operations, while upholding safety, accuracy, and a culture of excellence that supports community engagement and long-term growth.