Culinary Lead - Craft Classes, Mentor Team, Drive Growth

CSC-Generatio; Raleigh (NC); On-site; USD 50,000 - 70,000; Full time

Job summary

Sur La Table in Raleigh seeks a Culinary Lead to inspire customers through culinary expertise, teaching, and business acumen. You will lead a high-performing culinary team, drive classes and events, and ensure a best-in-center customer experience.

The role combines product knowledge, hands-on coaching, and strong guest focus to grow sales and uphold food-safety standards. If you have 1–2 years kitchen management, a culinary arts degree or equivalent experience, and a passion for community

Qualifications

• Must be 21 years of age or older at time of employment.
• Culinary arts degree preferred; extensive culinary experience considered in lieu of formal education.
• 1–2 years of progressively responsible kitchen management experience.
• Valid Food Manager Certification.
• Excellent communication, problem-solving and decision-making abilities.
• Passion for community engagement and delivering exceptional customer experiences.
• Proficiency in Microsoft Office Suite and retail systems preferred.

Responsibilities

• Recruit, train and develop a high-performing culinary team.
• Coach and inspire associates to exceed performance and maintain positive culture.
• Provide in-the-moment coaching and address performance issues with management.
• Represent the brand and deliver memorable, educational experiences.
• Stay current on products and participate in training.
• Ensure exceptional cooking class experiences with recipes and plans.
• Collaborate with leadership to increase foot traffic via classes and events.
• Lead a Guest Obsessed culture on kitchen and sales floor.
• Drive sales growth through culinary and retail strategies.
• Analyze daily KPIs to optimize store performance.
• Meet or exceed culinary program goals through engaging classes.
• Ensure food safety, sanitation, and compliance with health codes.
• Manage inventory, shrink, and monitor expenses.
• Possibly handle liquor/wine/beer per regulations.
• Maintain safety and cleanliness, adherence to wage laws.
• Communicate SOPs to associates and ensure compliance.

Skills

Excellent communication

Problem-solving

Decision-making

Passion for community engagement

Microsoft Office Suite proficiency

Education

Culinary arts degree

Tools

Retail systems

Job description

Sur La Table in Raleigh seeks a Culinary Lead to inspire customers through culinary expertise, teaching, and business acumen. You will lead a high-performing culinary team, drive classes and events, and ensure a best-in-center customer experience.

The role combines product knowledge, hands-on coaching, and strong guest focus to grow sales and uphold food-safety standards. If you have 1–2 years kitchen management, a culinary arts degree or equivalent experience, and a passion for community