Culinary Class Support Specialist

CSC-Generatio; Cincinnati (OH); On-site; USD 17,000 - 22,000; Full time

Job summary

Sur La Table in Cincinnati is seeking a Kitchen Assistant to support chefs, engage guests, and maintain a clean, organized kitchen for classes and store service. You will help with mise en place, prep ingredients, and assist with class execution while upholding a guest-obsessed culture and safety standards across the store.

The role requires 12–16 hours per week with a flexible schedule including nights, weekends, and holidays; you must be able to stand, lift up to 50 lbs, and work in a busy

Qualifications

• Must be 18 years of age or older at time of employment.
• 1 year retail sales experience preferred.
• 1 year food prep and/or kitchen operations experience preferred.
• Valid Food Handlers Certification.
• Excellent communication, problem-solving, and decision-making abilities.
• Passion for community engagement and providing exceptional customer experiences.
• Proficiency in Microsoft Office Suite and retail systems preferred.

Responsibilities

• Represent Sur La Table’s brand and culture by creating memorable, educational experiences that inspire repeat visits and customer loyalty.
• Maintains expertise by staying current on products, actively engaging in available training, and independently seeking out additional resources.
• Ensure exceptional customer experience by leading a customer-focused, Guest Obsessed culture in both the kitchen and retail sales floor.
• Assist chefs with class execution that drives repeat visits and positive customer feedback.
• Deliver class revenue goals by ensuring high enrollment, positive reviews, and guest return rates.
• Consistently meet or exceed monthly sales goals, contributing to overall store revenue with KPI-driven performance.

Skills

Retail sales experience

Food prep / kitchen operations

Communication skills

Microsoft Office Suite

Retail systems

Education

Food Handlers Certification

Tools

Microsoft Office Suite

Retail systems

Job description

Sur La Table in Cincinnati is seeking a Kitchen Assistant to support chefs, engage guests, and maintain a clean, organized kitchen for classes and store service. You will help with mise en place, prep ingredients, and assist with class execution while upholding a guest-obsessed culture and safety standards across the store.

The role requires 12–16 hours per week with a flexible schedule including nights, weekends, and holidays; you must be able to stand, lift up to 50 lbs, and work in a busy