CUCM Engineer – Mission-Critical Collaboration (DoD)

Phase2 Technology; San Antonio (TX); On-site; USD 78,000 - 176,000; Full time

Job summary

Booz Allen is seeking a CUCM Engineer in the United States to design, deploy, and support Cisco voice, video, and collaboration solutions across classified environments for Navy missions.

You will configure CUCM, SIP, gateways, CMS, Jabber/Webex/Teams, and voice endpoints, troubleshoot using SIP/RTP/QoS, and maintain secure, highly available services; TS/SCI clearance and DoD 8140 certification required.

Qualifications

• 5+ years of experience engineering, administering, and troubleshooting Cisco Unified Communications Manager (CUCM) in an enterprise environment.
• 5+ years of experience implementing, configuring, and supporting VoIP or IP telephony solutions, including SIP, SCCP, dial plans, and voice gateways.
• 3+ years of experience deploying and administering Cisco collaboration applications, including Cisco Jabber, Webex, Microsoft Teams, or Cisco IM and Presence.
• 3+ years of experience configuring, deploying, and supporting Cisco voice and video endpoints, including IP phones and Video Teleconferencing (VTC) systems.
• Experience administering enterprise conferencing platforms such as Cisco Meeting Server (CMS).
• Experience troubleshooting voice, video, and collaboration issues using SIP, RTP, QoS, and call trace analysis.
• TS/SCI clearance
• HS diploma or GED
• DoD 8140 Cybersecurity Certification such as CompTIA Security+ CE Certification.

Skills

CUCM

VoIP

SIP

CMS

Cisco Jabber/Webex/Teams

VoIP troubleshooting

TS/SCI clearance

DoD 8140 Certification

Education

HS diploma or GED

Bachelor's degree

Tools

Cisco Unity Connection

Cisco Expressway

CUBE

SBCs

VMware vSphere/ESXi

Job description

Booz Allen is seeking a CUCM Engineer in the United States to design, deploy, and support Cisco voice, video, and collaboration solutions across classified environments for Navy missions.

You will configure CUCM, SIP, gateways, CMS, Jabber/Webex/Teams, and voice endpoints, troubleshoot using SIP/RTP/QoS, and maintain secure, highly available services; TS/SCI clearance and DoD 8140 certification required.