Mission-Critical CUCM Engineer – Secure Navy Communications

Booz Allen Hamilton; San Antonio (TX); On-site; USD 78,000 - 176,000; Full time

Job summary

Booz Allen Hamilton is seeking a highly skilled Unified Communications Engineer to design, deploy, and sustain enterprise collaboration for Navy missions. You will configure CUCM, SIP, CMS, Cisco Jabber, Webex, and Microsoft Teams, ensuring secure, reliable voice, video, and conferencing across classified environments.

Bring 5+ years with CUCM, VoIP, and Cisco collaboration apps; TS/SCI clearance; DoD 8140 cert.

Qualifications

• 5+ years of experience engineering, administering, and troubleshooting Cisco Unified Communications Manager ( CUCM ) in an enterprise environment
• 5+ years of experience implementing, configuring, and supporting VoIP or IP telephony solutions, including SIP, SCCP, dial plans, and voice gateways
• 3+ years of experience deploying and administering Cisco collaboration applications, including Cisco Jabber, Webex, Micro sof t Teams, or Cisco IM and Presence
• 3+ years of experience configuring, deploying, and supporting Cisco voice and video endpoints, including IP phones and Video Teleconferencing ( VTC ) systems
• Experience administering enterprise conferencing platforms such as Cisco Meeting Server ( CMS)
• Experience troubleshooting voice, video, and collaboration issues using SIP, RTP, QoS, and call t race analysis
• TS/SCI clearance
• HS diploma or GED
• DoD 8140 Cybersecurity Certification such as CompTIA Security+ CE Certification

Responsibilities

• Design, implement, and sustain Cisco voice, video, and collaboration solutions for mission-critical operations
• Configure CUCM, SIP, CMS, Cisco Jabber, Webex, and Microsoft Teams to support secure communications
• Troubleshoot interoperability issues and optimize performance across voice, video, and collaboration platforms
• Ensure reliability, security, and high availability of enterprise collaboration services in classified environments
• Collaborate with a team of experts to modernize Navy communications systems

Skills

CUCM

VoIP

SIP

CMS

Jabber

Webex

Microsoft Teams

Education

Bachelor's degree

Tools

Cisco Jabber

Webex

Microsoft Teams

CMS

Job description

Booz Allen Hamilton is seeking a highly skilled Unified Communications Engineer to design, deploy, and sustain enterprise collaboration for Navy missions. You will configure CUCM, SIP, CMS, Cisco Jabber, Webex, and Microsoft Teams, ensuring secure, reliable voice, video, and conferencing across classified environments.

Bring 5+ years with CUCM, VoIP, and Cisco collaboration apps; TS/SCI clearance; DoD 8140 cert.