Unified Communications Engineer – DoD-Cleared, CUCM & SIP

UICGS / Bowhead Family of Companies; Town of Texas (WI); On-site; USD 100,000 - 140,000; Full time

Job summary

Bowhead Family of Companies seeks a Unified Communications Engineer to support enterprise Cisco collaboration infrastructure, including CUCM, CUBE/SBC, Unity Connection, SIP trunks, and voice gateways. Responsibilities include system availability, troubleshooting, configuration changes, and integration of enterprise voice services.

The candidate will coordinate with network, cybersecurity, and vendor teams, ensuring compliance with DoD cybersecurity and CM requirements.

Qualifications

• Five or more years of professional experience supporting enterprise telecom or unified communications environments.

Responsibilities

• Administer, operate, maintain, and troubleshoot CUCM and associated unified communications infrastructure.

Skills

CUCM administration

CUBE/SBC configuration

VoIP troubleshooting

SIP signaling analysis

Voice gateway configuration

Documentation

Education

Bachelor’s degree in IT/CS/Engineering

High School diploma or GED

Tools

CUCM

Unity Connection

CUBE/SBC

SIP trunks

QoS concepts

Job description

Bowhead Family of Companies seeks a Unified Communications Engineer to support enterprise Cisco collaboration infrastructure, including CUCM, CUBE/SBC, Unity Connection, SIP trunks, and voice gateways. Responsibilities include system availability, troubleshooting, configuration changes, and integration of enterprise voice services.

The candidate will coordinate with network, cybersecurity, and vendor teams, ensuring compliance with DoD cybersecurity and CM requirements.