CTS AV Technician — Pro Audio/Video & Networking

IMPYRIAN; Washington (District of Columbia); On-site; USD 75,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

401k plan including company match

Paid federal holidays

Paid Time Off or Vacation/Sick time

Parental leave

Employee Assistance Program

Job summary

Impyrian is seeking a skilled AV Service Technician in Washington, DC for a full-time role. You will diagnose and repair audio-visual systems, support pre- and post-integration service, and communicate effectively with customers and teammates to ensure service excellence.

The role requires CTS/CTS-I certification, five years of AV installation experience, and strong networking knowledge. A technical degree or equivalent experience is acceptable, with benefits including comprehensive medical

Qualifications

• Minimum of 5 years of experience installing and supporting A/V systems and digital signage solutions.
• Must be CTS and CTS-I certified for this position.
• Technical Degree or equivalent experience.
• AVIXA, Crestron, Extron, BiAmp, or AMX knowledge preferred; certifications a plus!
• Knowledge of construction documentation and blueprint reading.
• Experience working with multiple departments and managing multiple tasks concurrently.

Responsibilities

• Troubleshoots, repairs, and maintains electronic equipment such as audio, video, sound, lighting, and projection systems, as well as other systems as required.
• Thorough knowledge of protocols and AV design, including signal flow, H.323, H.264, SIP, WebRTC, and H.239 duo-video, video bridging and gateways, and applicable platforms, including WebEx, Zoom, and Microsoft Teams
• Networking experience with setup and servicing commercial-grade networking devices: Waps, Routers, Wi-Fi bridge, Managed switches, and VLANs
• Responsible for installing, terminating, and optimizing the cabling, associated devices, computers, digital technology, and commercial off the shelf technologies as required by scope and design.
• Excellent knowledge of networking addressing schemes and network integration. Experience in IP cameras, IP access control. Must have experience in PTZ camera installation and servicing.
• Provide technical instruction and assistance to customer representatives regarding installation, operation, repairs, and maintenance.
• Responsible for troubleshooting of mechanical and electrical equipment.
• Work directly with customers to investigate, troubleshoot, and diagnose technical product problems.
• Provide written customer-ready documentation of all analysis performed with root cause/corrective actions identified.
• Must be Certified Technology Specialist (CTS) and CTS-I certified for this position.
• Performs other duties as assigned by the supervisor

Skills

CTS/CTS-I certification

Communication skills

Problem solving

Time management

Self-starter

Team player

Driver’s license

Education

Technical Degree or equivalent experience

Tools

Crestron

Extron

AMX

WebEx

Zoom

Microsoft Teams

Job description

Impyrian is seeking a skilled AV Service Technician in Washington, DC for a full-time role. You will diagnose and repair audio-visual systems, support pre- and post-integration service, and communicate effectively with customers and teammates to ensure service excellence.

The role requires CTS/CTS-I certification, five years of AV installation experience, and strong networking knowledge. A technical degree or equivalent experience is acceptable, with benefits including comprehensive medical