CTLP Case Assistant — Admin Support (Hybrid, 35h)

Old Colony Elder Services (OCES); Brockton (MA); Hybrid; USD 25,000 - 29,000; Full time

Benefits offered by this job

Hybrid work environment

35-hour work week

Professional development opportunities

Job summary

Old Colony Elder Services (OCES) is seeking a Case Assistant to provide administrative support for the Community Transition Liaison Program (CTLP) in a hybrid work environment.

The role emphasizes supporting the Liaison, handling housing and public benefits paperwork, and maintaining accurate case documentation. On-site work may be required, with a 35-hour work week and opportunities for professional development.

Qualifications

• High School diploma or equivalent required.
• Associate degree preferred.
• Minimum one year of relevant experience.

Responsibilities

• Supports the Community Transition Liaison to operate at the top of their role and responsibility.
• Accompanies the Liaison on nursing facility visits as needed.
• Provides additional support to the Liaison for complex cases.
• Gathers documentation needed to assist the consumer in applying for public benefits.
• Assists the consumer in completing and submitting housing applications.
• Conducts clerical duties as needed by Liaison, including data entry into EOEA-designated cloud-based data enterprise system.
• Ensures case documentation meets the standards set forth by the Executive Office of Elder Affairs for the Community Transition Liaison Program.
• Providing accurate reports as required by the department.
• Assist staff in tracking waiver and recipient choice forms as needed.
• Other duties as assigned.

Skills

Communication

Computer skills

Office software

Privacy/confidentiality

Data handling

Education

High School diploma or equivalent

Associate degree preferred

Job description

Old Colony Elder Services (OCES) is seeking a Case Assistant to provide administrative support for the Community Transition Liaison Program (CTLP) in a hybrid work environment.

The role emphasizes supporting the Liaison, handling housing and public benefits paperwork, and maintaining accurate case documentation. On-site work may be required, with a 35-hour work week and opportunities for professional development.