Community Transitions Admin & Case Support — Hybrid 35‑hr

Old Colony YMCA; Brockton (MA); Hybrid; USD 40,000 - 55,000; Full time

Job summary

Old Colony Elder Services (OCES) is seeking a detail-oriented support role to assist the Community Transition Liaison in coordinating services for older adults and individuals with disabilities. The position involves documentation, data entry, and coordination to help clients access benefits and housing options across the south shore region.

Residents may require visits to nursing facilities, clerical tasks, and preparation of reports that align with EOEA standards.

Qualifications

• High School diploma or equivalent; Associate degree preferred.
• Minimum one year of relevant experience.
• Strong written and verbal communication and computer skills.

Responsibilities

• Supports the Community Transition Liaison to operate at the top of their role.
• Accompanies the Liaison on nursing facility visits as needed.
• Gathers documentation for public benefits applications.
• Assists consumer in completing housing applications.
• Conducts clerical duties and data entry into EOEA-designated system.
• Ensures case documentation meets EOEA standards.
• Provides accurate reports as required by the department.
• Assist staff in tracking waiver and recipient forms.
• Other duties as assigned.

Skills

Verbal & written communication

Computer skills

Privacy & confidentiality

Data handling (statistical/financial)

Office procedures

MS Office proficiency

Education

High School diploma or equivalent

Associate degree preferred

Tools

EOEA cloud-based data system

Job description

Old Colony Elder Services (OCES) is seeking a detail-oriented support role to assist the Community Transition Liaison in coordinating services for older adults and individuals with disabilities. The position involves documentation, data entry, and coordination to help clients access benefits and housing options across the south shore region.

Residents may require visits to nursing facilities, clerical tasks, and preparation of reports that align with EOEA standards.