Case Assistant - Community Transition Liaison Program

agespan; Lawrence (MA); On-site; USD 59,099,040 - 61,785,360; Full time

Benefits offered by this job

Flexible schedule

Hybrid work opportunities

Healthcare (medical, dental)

403b Retirement Plan

20 Vacation Days

12 Sick Days

12 Paid Holidays

License Renewal Paid

Mileage reimbursement

Free parking

Employee Referral Bonuses

Employee Assistance Program

Tuition Remission Program

Gym membership on-site

Promotion within

Job summary

AgeSpan is seeking a Community Transition Liaison support role to assist residents transitioning from institutional settings to community living. The position emphasizes collaboration with the liaison, nursing facility visits, and thorough documentation to help individuals apply for public benefits and housing programs.

The role includes clerical duties, data entry, and ensuring compliance with AgeSpan and regulatory standards.

Qualifications

• High School diploma with 1 year of related work experience and/or interest in working with nursing facility residents including older adults or persons with disabilities who are transitioning from an institutional to a community setting.
• Bilingual capacity is a plus.
• Driver's license and reliable transportation.

Responsibilities

• Support the Community Transition Liaison to operate at the top of their role and responsibility.
• Accompanies the Liaison on nursing facility visits as needed.
• Provides additional support to the Liaison for complex cases.
• Gathers documentation needed to assist the consumer in applying for public benefits.
• Assists with filling out paperwork and applications with resident/caregivers in applying for public benefits and other community services including beginning the process of gathering necessary documentation and identification.
• Assists the consumer in completing and submitting housing applications.
• Conducts clerical duties including data entry into the Executive Office of Aging & Independence cloud-based data system.
• Ensures case documentation meets the standards set forth by the Executive Office of Aging & Independence for the Community Transition Liaison Program.
• Reviews reporting for compliance.
• Maintains compliance with all mandated regulations of AgeSpan and the state and federal agencies.
• Other duties as assigned.

Skills

Bilingual capacity

Driver's license

Education

High School diploma

Job description

Position Responsibilities

To support the Community Transition Liaison as a core member of the Community Transition Liaison Program (CTLP) Team.

Essential Functions

• Supports the Community Transition Liaison to operate at the top of their role and responsibility.
• Accompanies the Liaison on nursing facility visits as needed and indicated.
• Provides additional support to the Liaison for complex cases.
• Gathers documentation needed to assist the consumer in applying for public benefits.
• Assists with filling out paperwork and applications with resident/caregivers in applying for public benefits and other community services including beginning the process of gathering necessary documentation and identification.
• Assists the consumer in completing and submitting housing applications.
• Conducts clerical duties as needed by Liaison, including data entry into the Executive Office of Aging & Independence designated cloud-based data enterprise system.
• Ensures case documentation meets the standards set forth by the Executive Office of Aging & Independence for the Community Transition Liaison Program.
• Reviews reporting for compliance.
• Maintains compliance with all mandated regulations of AgeSpan and the state and federal agencies.
• Other duties as assigned.

Qualifications

• High School diploma with 1 year of related work experience and/or interest in working with nursing facility residents including older adults or persons with disabilities who are transitioning from an institutional to a community setting.
• Bilingual capacity a plus.
• Driver's license and reliable transportation.

At AgeSpan, we carefully consider a wide range of factors when determining rate of pay. Actual rate of pay depends on factors including but not limited to internal equity, experience, and qualifications. The pay range for this position is $22.00 - $23.00/hour.

Hours

37.5 per week

Benefits

• Flexible schedule and hybrid work opportunities
• Competitive salaries
• Healthcare (medical, dental)
• 403b Retirement Plan with agency match
• 20 Vacation Days, 12 Sick Days, and 12 Paid Holidays
• Social Work Licensing Program
• License Renewal Paid by agency for RN's and Social Workers
• Mileage reimbursementFree parking
• Employee Referral Bonuses
• Employee Assistance Program
• Tuition Remission Program
• Agency subsidized gym membership (on-site in Lawrence)
• Commitment to promoting within

Our Commitment to Diversity and Inclusion

AgeSpan is strongly committed to fostering a professional environment that recognizes, respects, and encourages the unique contributions of a broad spectrum of qualified employees. It is important that our employees reflect the diverse communities we serve. We maintain a work atmosphere that allows people of varied backgrounds to grow professionally and contribute to our mission by promoting diversity, equity, inclusion, and work-life balance.