Community Transition Liaison Supervisor

Old Colony Elder Services, Inc.; Brockton (MA); Hybrid; USD 70,000 - 100,000; Full time

Benefits offered by this job

Work-life balance

Hybrid schedule

Generous PTO

401K plan

LTD & Life Insurance

Job summary

Old Colony Elder Services, Inc. seeks a Community Transition Liaison Supervisor to oversee the CTLP activities and ensure program compliance.

The role requires a supervisory background, relevant licensure, and strong communication with EOEA staff, facilities, and caregivers. The position offers a hybrid work environment, opportunities for professional development, and a mission-driven team dedicated to helping older adults and individuals with disabilities stay safe and connected in their

Qualifications

• Bachelor's degree in social work, nursing, human services or related field required.
• Current Social Work or Registered Nurse license required.
• Three years of supervisory or managerial experience with at least one year in transition support.
• Excellent verbal and written communication skills.
• Strong interpersonal and conflict resolution skills.
• Excellent organizational skills and attention to detail.

Responsibilities

• Serves as the primary CTLP contact to EOEA staff.
• Ensures quality administration of CTLP per EOEA requirements.
• Oversees the CTLP team(s).
• Ensures timely CTLP documentation and data in Aging & Disability (A&D).
• Monitors case records for regulatory compliance.
• Develops procedures, standards, and guidelines for CTLP operations.
• Collaborates with facility, CTLP, and other OCES staff to plan discharge activities.
• Maintains knowledge of OCES policies and funding source regulations.
• Other duties as assigned.

Skills

Supervisory experience

Transition support experience

Communication skills

Organizational skills

Microsoft Office

Conflict resolution

Education

Bachelor's degree in social work, nursing, human services or related field

Current Social Work or RN license

Tools

Microsoft Office Suite

Job description

OCES is growing! We are expanding to 11 more towns covering the south shore area, including Quincy, Braintree, Weymouth, etc.

OCES supports older adults and individuals with disabilities by providing vital information and coordination of services. By promoting healthy, safe living for our consumers, we hope to allow them to stay active and engaged in their lives and in their own communities for as long as possible.

Our mission: Through the talents of an experienced and diverse workforce, OCES supports the independence and dignity of older adults and individuals with disabilities by providing essential information and services that promote healthy, safe living which positively impacts our community.

We are seeking a Community Transition Liaison Supervisor provides general oversight and supervision of CTLP
activities.

What you will do:

• Serves as the primary contact for the Community Transition Liaison Program (CTLP) to Executive Office of Elder Affairs (EOEA) Staff
• Ensures the quality of the overall administration of the CTLP in accordance with programmatic requirements set forth by EOEA
• Provides supervision, direction, and oversight to the CTLP Team(s)
• Ensures timeliness and quality of all CTLP documentation, including consumer and service data in Aging & Disability (A&D)
• Monitors case records in compliance with regulations, standards and protocols
• Contributes to the development of procedures, standards and guidelines for the operation of the team
• Collaborates with facility staff, CTLP staff, and other OCES staff as appropriate, to plan and coordinate discharge activities
• Maintains a detailed knowledge of current OCES policies and standards, and funding source regulations
• Other duties as assigned.

What you will bring:

• Bachelor's degree in social work, Nursing, Human Services or related field
• Current Social Work or Registered Nurse license
• Three years of supervisory or managerial experience and a minimum of one year of transition support experience
• Excellent verbal and written communication skills.
• Excellent interpersonal and conflict resolution skills.
• Excellent organizational skills and attention to detail.
• Strong analytical and problem-solving skills.
• Strong supervisory and leadership skills.
• Proficient with Microsoft Office Suite or related software

What you will get:

• The ability to work with an enthusiastic team of like-minded individuals.
• Opportunity to develop professionally in your chosen career.
• Great work/life balance: 35-hour work week with some flexibility; standard M-F workweek; hybrid work environment (home, office, and home visits).
• Exceptional benefits: generous paid time off policies; company paid LTD and life insurances; 401K plan.

OCES is an open, welcoming organization that respects our diversity.