CTA-Certified ServiceNow Architect

Quantum Technologies. LLC; Dallas (TX); On-site; USD 120,000 - 190,000; Full time

Job summary

Quantum Technologies. LLC is seeking an experienced ServiceNow Technical Architect to design, develop, and implement ServiceNow solutions based on business requirements.

The role requires leadership across ITSM, ITOM, HRSD, and CSM modules, plus hands-on configuration, scripting, and security focus. The candidate will drive technical designs, oversee integrations, and ensure adherence to best practices while collaborating with developers and business stakeholders.

Qualifications

• Strong experience in ServiceNow architecture and implementation.
• Hands-on knowledge of ServiceNow platform configuration and development.
• Knowledge of workflows, Flow Designer, scripting, and platform security.
• Strong communication and technical leadership skills.
• CTA certification or the specific Technical Architect certification required by the client.

Responsibilities

• Design and develop technical solutions on the ServiceNow platform.
• Understand business requirements and convert them into technical designs.
• Work on ServiceNow modules such as ITSM, ITOM, HRSD, and CSM.
• Lead ServiceNow implementations, integrations, and customizations.
• Ensure solutions follow ServiceNow best practices and standards.
• Work with developers, business teams, and stakeholders to deliver projects.
• Review technical designs and ensure solution quality.

Skills

ServiceNow architecture

Platform configuration

Flow Designer

Scripting

Platform security

Technical leadership

Education

ServiceNow CTA certification

Tools

ServiceNow ITSM

ServiceNow ITOM

ServiceNow HRSD

ServiceNow CSM

Job description

Quantum Technologies. LLC is seeking an experienced ServiceNow Technical Architect to design, develop, and implement ServiceNow solutions based on business requirements.

The role requires leadership across ITSM, ITOM, HRSD, and CSM modules, plus hands-on configuration, scripting, and security focus. The candidate will drive technical designs, oversee integrations, and ensure adherence to best practices while collaborating with developers and business stakeholders.