ServiceNow CTA Architect: Enterprise Solutions Leader

Bravium Consulting, Inc.

United States

Remote

USD 150,000 - 210,000

Full time

14 days+

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Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401k Program

Job summary

Bravium Consulting seeks an experienced ServiceNow Technical Architect (CTA) to provide leadership and architectural oversight across complex, customer-facing ServiceNow initiatives. The role requires deep platform expertise and the ability to translate business needs into scalable solutions.

You will lead initiatives across SPM, HRSD, ITSM, and CSM while guiding delivery teams. The ideal candidate is a CTA-certified professional, U.S.

Qualifications

Current ServiceNow Certified Technical Architect (CTA) certification required.
U.S. Citizenship required.
Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related technical field.
5+ years of hands-on ServiceNow platform experience in complex enterprise environments.
7+ years of overall application development and SDLC experience, including Agile/Scrum environments.
Demonstrated experience architecting and delivering complex, enterprise-scale ServiceNow solutions.
Strong hands-on experience with JavaScript, Business Rules, Client Scripts, UI Policies, ACLs, Flow Designer, Service Catalog, APIs, integrations, and platform configuration.
Demonstrated experience designing custom ServiceNow applications, integrations, workflows, and automation.
Strong experience with ServiceNow SPM, including Demand Management, Project Portfolio Management, Portfolio Management, and Application Portfolio Management.
Experience architecting or implementing ServiceNow HRSD, including Employee Center and HR Case Management.
Understanding of CMDB and CSDM principles and their relationship to ServiceNow applications and services.
Experience integrating ServiceNow with enterprise systems using REST/SOAP APIs, web services, MID Servers, middleware, and scripted integrations.
Deep understanding of ServiceNow platform architecture, data models, security, access governance, integrations, and application design.
Strong understanding of infrastructure, networking, security, and enterprise architecture principles.
Experience creating and maintaining technical architecture and solution documentation.
Ability to evaluate technical tradeoffs and communicate recommendations to technical and business stakeholders.
Strong customer-facing communication, presentation, analytical, and problem-solving skills.
Ability to provide technical leadership across multiple teams and manage concurrent priorities in a consulting environment.

Responsibilities

Lead technical architecture across ServiceNow implementations, enhancements, integrations, and modernization initiatives.
Design and customize ServiceNow applications, modules, workflows, and platform solutions based on requirements.
Architect UI Policies, Business Rules, Client Scripts, ACLs, system properties, and other components.
Design and implement APIs, middleware solutions, scripted integrations, and enterprise system integrations.
Architect scalable custom applications, workflows, and automation.
Provide oversight for Service Catalog, Flow Designer, data loads, dashboards, and access governance.
Lead reviews to ensure performance, security, and maintainability.