CSR & Teller: Trusted Frontline Banker

Fifth Third Bank; Owensboro (KY); On-site; USD 28,000 - 36,000; Full time

Job summary

Fifth Third Bank is hiring a CSR / Teller in Owensboro, KY, to deliver superior customer service and handle daily cash operations. The role requires engaging with customers, balancing cash and coordinating referrals to bankers for complex financial needs.

The position emphasizes integrity, confidentiality, and responsiveness, with a focus on risk-aware actions and a positive customer experience in a normal office environment. Flexible scheduling may be required.

Qualifications

• High school diploma or GED required.
• Experience handling cash and interacting with customers.
• Ability to follow policies, maintain confidentiality, and uphold integrity.

Responsibilities

• Provide excellent customer service at the window and on the floor.
• Refer customers to appropriate partners for consultative conversations.
• Maintain accuracy in cash handling and balancing.
• Address customer questions and resolve issues promptly while maintaining confidentiality.

Skills

Customer service

Cash handling

Public interaction

Interpersonal skills

Education

High school diploma/GED

Job description

Fifth Third Bank is hiring a CSR / Teller in Owensboro, KY, to deliver superior customer service and handle daily cash operations. The role requires engaging with customers, balancing cash and coordinating referrals to bankers for complex financial needs.

The position emphasizes integrity, confidentiality, and responsiveness, with a focus on risk-aware actions and a positive customer experience in a normal office environment. Flexible scheduling may be required.