Floating CSR/Teller - Customer Focus & Referrals

Fifth Third; Henderson (KY); On-site; USD 32,000 - 42,000; Full time

Job summary

Fifth Third Bank in Henderson, Kentucky seeks a Float CSR/Teller to deliver exceptional customer service and refer customers to appropriate partners. You will handle cash, maintain accurate records, and work across Southeast Region locations. This role emphasizes risk awareness, ethical conduct, and collaboration with branch teams.

Travel is required, and the position offers comprehensive benefits within a supportive, inclusive culture aimed at helping customers and communities prosper.

Qualifications

• High school diploma or GED required.
• Ability to interact comfortably and confidently with the public.
• Flexibility in scheduling to meet business needs.
• Knowledge of retail policies and procedures.

Responsibilities

• Provide excellent customer service in all interactions and refer customers to the appropriate business partner.
• Handle referrals and track interactions for follow-up and cross-selling.
• Maintain confidentiality and follow bank policies and ethics.
• Support daily office operations and assist the platform team as needed.

Skills

Cash handling

Public interaction

Retail policy knowledge

Scheduling flexibility

Education

High school diploma/GED

Job description

Fifth Third Bank in Henderson, Kentucky seeks a Float CSR/Teller to deliver exceptional customer service and refer customers to appropriate partners. You will handle cash, maintain accurate records, and work across Southeast Region locations. This role emphasizes risk awareness, ethical conduct, and collaboration with branch teams.

Travel is required, and the position offers comprehensive benefits within a supportive, inclusive culture aimed at helping customers and communities prosper.